Help
Navigating Bilbao.net
Access to content on Bilbao.net can be achieved using various methods:
- Using the navigation system built into the website: On the left hand side of each page there is a "direct access" block, to access all content, grouped by different criteria, like menus that correspond to different content types. Additionally, the top menu bar contains various tools and site utilities.
- Using the browser: At top right is the search box, for entering search terms for items on Bilbao.net. Once entered, click "Search" (to the right of the box) to obtain a list of results. If you wish to search in greater detail, click on "Search" on the top of the page (Shortcut:alt+2.)
- Opening the "Web Map": Selecting “Web Map" from the top of the page (Shortcut: alt+ 4) provides a complete list of content hierarchy. Select those of interest.
Direct access keyboard shortcuts
Some keyboard shortcuts have been included to enable rapid access to key aspects for each web page. In general, the combination of the "alt" key with another key (see the list below) provides access to the corresponding option. PCs use the "alt" key; Macs use the “Command” key (normally next to the space bar), to perform the same function.
- Shortcut to home page: alt+1
- Shortcut to search engine: alt+2
- Shortcut to help page: alt+3
- Shortcut to web map: alt+4
- Shortcut to accessibility information page: alt+5
- Shortcut to suggestions and complaints: alt+6
Likewise, navigation between links on each page can be performed using the tab key.
Colour profiles and interface text sizes
Following established accessibility criteria, the Bilbao.net website has been adapted for persons that have problems perceiving colour. In addition to the standard colour profile, another set of profiles has been provided, each adapted to a specific issue. A set of icons on the top left of the page can be used to change profile.
Likewise, all font sizes and other page elements have been implemented using relative units. In so doing, their size can be changed using the controls available in each browser. In addition to using the corresponding menu options, this function can be evoked using the following shortcuts:
- Internet Explorer : Control and Mouse Wheel
- Mozilla Firefox : Control and Mouse Wheel , Control and - or Control and +
- Opera: Control and Mouse Wheel , Control and - or Control and +
- Netscape: Control and - or Control and +
- Safari: Comando and - or Comando and +
Likewise, navigation between links on each page can be performed using the tab key.
Compatibility with different browsers and platforms
The source code for this website has been developed using XHTML and CSS2 technologies recommended by the W3C for the correct independent display of navigation elements and the adequate separation between style and content. In addition, at all times the highest level of accessibility has been applied, as foreseen in the WCAG/WAI recommendations of the W3C (level AAA).
Therefore, the entire site should be perfectly usable with the majority of existing browsers and platforms, or at least on those that support the XHTML standard. If you have any problems interacting with the Bilbao.net site, please do not hesitate to contact us via email at webmaster@ayto.bilbao.net
Languages
All content on Bilbao.net is available in both Basque and Spanish. Additionally, a lot of content is also available in English. Should you wish to change your current browser language, just click EU, ES or EN at the top left hand side of the page
Bilbao.net site legal conditions
You can view our Privacy Policy and Legal Notices by selecting them from the lower left hand side of the page.
