Privacy policy
Treatment of personal data
In accordance with the Spanish Data Protection Act (Organic Act 15/1999, of 13 December), please note that by entering into communication with BILBAO CITY COUNCIL via e-mail, either using the forms provided on this web site or the link to the e-mail address also provided on this site, you are giving your express permission for your personal details to be recorded on files that are the property of BILBAO CITY COUNCIL, located at Plaza Ernesto Erkoreka nº1. 48007 Bilbao, for any relevant purposes relating to your specific request or communication:
- To deal with any requests made through the forms provided on this web site and/or the forms provided in the section “Council on-line”.
- To deal with any requests and/or queries made regarding parking, urban planning and the environment, construction and services, traffic and transport, economics and taxes, economic promotion, education, youth and sport, culture and the Basque language, social action, human resources, citizen relations, public safety, women and cooperation, and health and consumption.
- To deal with any other queries, concerns and/or suggestions made to BILBAO CITY COUNCIL.
If you are under the age of 18, you must get your parents’ or guardians’ permission before entering your personal details on any forms included in this web site. BILBAO CITY COUNCIL cannot be held responsible for any failures to comply with this requirement.
You can exercise your right to access, rectify, cancel or opposite any information by writing to the above address or sending an e-mail to webmaster@ayto.bilbao.net
